Refund policy

Return and Refund Policy

Thank you for shopping at Finessedbyakia. We appreciate your business. Please read this policy carefully before making a purchase. All sales are final, and we do not accept returns or offer refunds unless the item you received is damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our customer support team at contact@finessedbyakia.com within 14 days of receiving the item. We may require you to provide photographs or other evidence of the damage or incorrect product.

Once we verify the issue, we will work with you to find a satisfactory resolution, which may include a replacement of the damaged or incorrect item. Please note that refunds for damaged or incorrect items will be issued to your original method of payment.

Exceptions

While all sales are final, we understand that there may be exceptional circumstances. If you encounter any issues with your purchase, please contact us, and we will do our best to assist you on a case-by-case basis.

Contact Us

If you have any questions or concerns about our return and refund policy, please contact us at contact@finessedbyakia.com.  Our customer support team is available to address any inquiries or assist you with any issues you may have.